Terms & Conditions

Last Updated: June 2026

Welcome to Awoncarts.com. These Terms & Conditions govern your access to and use of the Awoncarts website, services, and products. By accessing or using our platform, you agree to be bound by these Terms & Conditions.

1. About Awoncarts

Awoncarts is a multi-product e-commerce marketplace that connects customers with local manufacturers, local businesses, and independent sellers. Awoncarts facilitates the sale and delivery of products through its platform.

2. Acceptance of Terms

By using this website, creating an account, or placing an order, you agree to comply with and be legally bound by these Terms & Conditions.

3. User Eligibility

• Users must be at least 18 years old or use the website under the supervision of a parent or legal guardian.
• Users agree to provide accurate and complete information during registration and checkout.

4. Products and Pricing

• All product descriptions, images, prices, and availability are subject to change without prior notice.
• While we strive for accuracy, errors in pricing, product descriptions, or availability may occur.
• Awoncarts reserves the right to correct any errors and cancel affected orders if necessary.

5. Orders and Payments

• Orders are confirmed only after successful payment authorization.
• Awoncarts reserves the right to refuse or cancel any order at its discretion.
• Customers are responsible for ensuring that payment details provided are accurate and valid.

6. Shipping and Delivery

• Delivery timelines provided on the website are estimates only.
• Delays caused by courier partners, weather conditions, public holidays, natural disasters, or other factors beyond our control shall not make Awoncarts liable for compensation.
• Risk of loss and ownership of products pass to the customer upon successful delivery.

7. Exchange, Return and Refund Policy

• Awoncarts follows a No Return Policy for products that have been successfully delivered.
• Exchanges may be permitted only for damaged, defective, or incorrectly delivered products, subject to verification.
• Claims must be reported within 24 hours of delivery.
• Refunds are generally not provided except where required by law or when an approved exchange cannot be fulfilled.

8. User Responsibilities

Users agree not to:

• Use the website for unlawful purposes.
• Submit false, misleading, or fraudulent information.
• Attempt to gain unauthorized access to the website or its systems.
• Interfere with the operation or security of the platform.

9. Intellectual Property

All content on Awoncarts, including text, logos, graphics, images, software, trademarks, and website design, is the property of Awoncarts or its licensors and is protected by applicable intellectual property laws.

Users may not copy, reproduce, distribute, modify, or commercially exploit any content without prior written permission.

10. Seller Responsibility

• Products listed on Awoncarts may be supplied by independent sellers, manufacturers, or businesses.
• Sellers are solely responsible for the quality, specifications, legality, and accuracy of their products.
• Awoncarts acts as a marketplace facilitator and shall not be liable for seller-specific representations beyond applicable legal obligations.

11. Limitation of Liability

To the maximum extent permitted by law:

• Awoncarts shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the website or products purchased through the platform.
• Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

12. Third-Party Services

The website may contain links to third-party websites, payment gateways, logistics providers, or other services. Awoncarts is not responsible for the content, policies, or practices of such third parties.

13. Account Suspension or Termination

Awoncarts reserves the right to suspend or terminate user accounts that violate these Terms & Conditions or engage in fraudulent, abusive, or unlawful activities.

14. Force Majeure

Awoncarts shall not be liable for any delay or failure to perform its obligations due to events beyond its reasonable control, including natural disasters, pandemics, strikes, government actions, internet outages, or transportation disruptions.

15. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Madurai, Tamil Nadu, India.

16. Changes to Terms

Awoncarts reserves the right to modify or update these Terms & Conditions at any time. Updated versions will be posted on this page with the revised effective date.

17. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Awoncarts.com

Email: support@awoncarts.com

Website: www.awoncarts.com

By accessing or using Awoncarts.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.